![]() ![]() Monitor work volume scheduled for the center and recommend load level requests when necessary support market segmentation by assigning cars to appropriate location for quality repair Greet all customers in a timely, friendly and professional manner utilizing the 5-10 foot rule if a team member is within 10 feet of a customer, eye contact must be made, if they are within 5 feet, a greeting is necessaryĪnswer all phone calls consistently within 3 rings, communicate all phone messages immediately to the correct recipient Provides World Class Customer Service Experience to all Caliber customers on the phone, in person and throughout the entire repair process provide administrative support to the daily operations of the center ![]()
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